Imerys, Transform to perform



Sustainable development


Transparency, openness and dialogue form the basis of the constructive relations we seek to build wherever we operate worldwide. We aim to contribute to the economic and social development of our host communities.

Taking into consideration the expectations of the communities near the Group’s industrial and mining sites is a crucial factor for the long-term sustainability of Imerys’ activities. Worldwide, Imerys seeks to increase the positive impact from its activities and reduce the negative aspects.

The communities in which Imerys is based are extremely diverse. Consequently, the Group’s decentralized management method is appropriate for dealing with community relations. This flexibility enables each entity to adapt to the values and local constraints of the host community. Under its “Community Relations” protocol, Imerys formally delegates responsibility for community relations to the most senior employee in charge of managing the facility. Under the community relations protocol, he or she is required to draw up a stakeholder inventory and create a plan for continuous improvement
of stakeholder relations. Available in seven languages, the protocol also encourages constructive dialogue with stakeholders and requires an appropriate response to all plausible stakeholders’ complaints.

Within this framework, the Group’s sites have developed projects along a number of axes such as contributing to local economic development, promoting education and training, and participating in community improvement activities. The success of this approach is reflected in the number and quality of projects on community relations submitted every year for the in-house Sustainable Development challenge. These best practices are now shared through a database
that all employees can consult on the Group’s intranet.

To support the operations in rolling out the Community Relations Protocol and, to help them to organize existing actions into a formal program, a Community Relations Toolbox is available on the Group’s intranet site. It has been the focus of awareness-raising and training activities, including articles in the in-house magazine and on the intranet.

In 2012, this process for formalizing existing relations was rolled out in 20% of the operations and the “Community Relations” protocol is now part of the work done by the EHS audit teams. Efforts will continue in 2013 with the goal of rolling out the process to cover 30% of the operations. Furthermore, the European Minerals Days organized every two years by IMA-Europe will be an opportunity for the Group’s teams to mobilize around the importance of its their relations with their neighbors.

2012 Objectives2012 Performance
  • Set up the Community Relations protocol in the most sensitive 20% of sites on the subject in each activity.
  • Achieved
2013 objectives
  • Community Relations protocol set up and formalized in30% of the sites in each activity.

We monitor the rollout of our three-year plan for Sustainable Development through performance indicators defined by internal experts.

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Health & Safety

Mining and mineral processing activities demand a strong safety culture if accidents are to be avoided as well as a strict management of workplace health issues.

Human Resources

The mission of Human Resources is to make sure that the Group has the people it needs to grow and to offer its employees fulfilling career possibilities.


Imerys supports human rights as defined in the Universal Declaration of Human Rights and requires that they are respected in its operations worldwide.