Imerys, Transform to perform



Sustainable development


Transparency, openness and dialogue form the basis of the constructive relations we seek to build wherever we operate worldwide. We aim to contribute to the economic and social development of our host communities.

Taking into consideration the expectations of the communities near the Group’s industrial and mining sites is a crucial factor for the long-term sustainability of Imerys’ activities. Worldwide, Imerys seeks to increase the positive impact from its activities and reduce the negative aspects.

The communities in which Imerys is based are extremely diverse. Consequently, the Group’s decentralized management method is appropriate for dealing with community relations. This flexibility enables each entity to adapt to the values and local constraints of the host community. Under its “Community Relations” protocol, Imerys formally delegates responsibility for community relations to the most senior employee in charge of managing the facility. Under the community relations protocol, he or she is required to draw up a stakeholder inventory and create a plan for continuous improvement
of stakeholder relations. Available in seven languages, the protocol also encourages constructive dialogue with stakeholders and requires an appropriate response to all plausible stakeholders’ complaints.

Within this framework, the Group’s sites have developed projects along a number of axes such as contributing to local economic development, promoting education and training, and participating in community improvement activities. The success of this approach is reflected in the number and quality of projects on community relations submitted every year for the in-house Sustainable Development challenge. These best practices are now shared through a database
that all employees can consult on the Group’s intranet. In the past nine years, 439 projects have been part of the SD Challenge program and nearly one-third of those projects are categorized into community. In 2013, 40 out of the 76 projects submitted demonstrated the continuous efforts to improve community relations at the operational level. In addition, approximately 40 best practice case studies have been developed and shared through a database that all employees are able to consult on the Group’s Intranet. Some of the winning projects have been compiled into a short documentary film and shared with all stakeholders on the Imerys website and the “Imerys Replay” on YouTube.

To support the operations in rolling out the Community Relations Protocol and, to help them to organize existing actions into a formal program, a Community Relations Toolbox is available on the Group’s intranet site. It has been the focus of awareness-raising and training activities, including articles in the in-house magazine and on the intranet. In 2013, formalized community relation plans were deployed at eight additional operations and later increased to 31% of the Group operations. The Group EHS Audit team also verified the implementation of the Community Relations protocol at each of the audited sites and provided recommendations for improvement in 2013.

2013 Objectives2013 Performance
  • Community Relations plan formalized at 30% of sites subject to sensitivity
  • Achieved
2014 objectives
  • Community Relations plan formalized at 35% of sites subject to sensitivity
  • 10 community programs implemented to contribute social or economic development in local context

We monitor the rollout of our three-year plan for Sustainable Development through performance indicators defined by internal experts.

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Health & Safety

Mining and mineral processing activities demand a strong safety culture if accidents are to be avoided as well as a strict management of workplace health issues.

Human Resources

The mission of Human Resources is to make sure that the Group has the people it needs to grow and to offer its employees fulfilling career possibilities.


Imerys supports human rights as defined in the Universal Declaration of Human Rights and requires that they are respected in its operations worldwide.