ACCOUNT MANAGER

Job location:
Niagara Falls, New York, USA
Created moment:
January 20, 2022
Job reference:
REQ - 05308

The Company

The world leader in mineral-based specialty solutions for industry, with over 16,000 employees and over 200 sites worldwide, Imerys delivers high value-added, functional solutions to diversified set of industrial sectors, from processing industries to consumer goods. The Group draws on its knowledge of applications, technological expertise and its material science know-how to deliver solutions based on beneficiation of its mineral resources, synthetic minerals and formulations. These contribute essential properties to customers’ products and performance, including refractoriness, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.

If you want to grow your skills and develop your career, find out more at www.imerys.com

The Position

ACCOUNT MANAGER

Job Summary

Are you a recent college graduate who wants to go into sales? We are a global industrial minerals company and are hiring an entry level Account Manager to work with customers in the industrial abrasives market among others.

 

Location: Niagara Falls, NY (relocation assistance provided)

 

KEY TASKS AND RESPONSIBILITIES

 

Commercial support, plan building, execution & monitoring

  • Support of sales manager in all areas of the business as required 

  • Participate to the building of the annual sales plan/ budget forecast and mid-term plan

  • Support sales forecasting activities

  • Execute the commercial roadmaps developed for your segment or products or geography

  • Analyses sales trends/preparation of reports for sales management/advise on the business

  • Contribute to projects with customers 

  • Review and analyze performances against programs, quote and plan to determine effectiveness

  • Ensure business is servicing existing customer base at (or surpassing) expectations and developing new growth opportunities in each circuit and market segment.

  • Develop plans and strategies for developing new commercial opportunities and achieving the sales goals with strong ability to build both internal and external relationships

  • Account management at small/medium accounts over time

  • Support sales manager with implementation of pricing policy and work on new offers

  • Contribute to the conclusion of annual contracts for the area

  • Coordination of various credit management activities

  • Manage various customer communications 

  • Identify sales development targets, elaborate and implement appropriate development strategy 

  • Ensure forecast accuracy and jointly manage customer relationship with Customer Service Team

  • Handling of customer complaints 

  • Coordination of various commercial and technical tasks between the plants 

 

Technical support, execution & monitoring

  • Coordinate activities between production and sales

  • Specialize in technical product knowledge and specifications

  • Local assistance with customer specifications

  • LIMS (laboratory information management system) expert: assist in quality data uploads, record keeping, correction of COA’s and applicable specifications

  • Primary point of contact for import product quality approvals and local production specification adjustments

  • Assist with production of technical presentations, job site trials and development projects

  • Workplace efficiency projects

 

QUALIFICATIONS:

  • Successful US-based candidates must be fully Covid-19 vaccinated before the employment start date unless exempted by applicable law.

  • Bachelor’s Degree in Engineering and/or Business related field or equivalent experience

  • Experience in sales is a plus 

  • Regular and weekly trips (up to 30%)

  • Driving license required

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. 

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.