Customer Service Back Office Assistant

The Company

The world leader in mineral-based specialty solutions for industry, with over 16,000 employees and over 200 sites worldwide, Imerys delivers high value-added, functional solutions to diversified set of industrial sectors, from processing industries to consumer goods. The Group draws on its knowledge of applications, technological expertise and its material science know-how to deliver solutions based on beneficiation of its mineral resources, synthetic minerals and formulations. These contribute essential properties to customers’ products and performance, including refractoriness, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.

If you want to grow your skills and develop your career, find out more at www.imerys.com

The Position

Job Summary

MISSIONS
- New price implementation ensuring quality and reliability of price management
- Sample Creation
- Administration of Customer details : creation and maintenance
- Debit and Credit Notes Creations
- KPI's Follow up
- Work on improvements of processes
- Other projects and administrative Tasks as per new Service/Business requirement

PROFILE
- Education: Bachelor in Management, Data System
- IT appetence with good knowledge of Google Suite
- Knowledge of IT environnement such as SAP, JDE, Salesforce, RMP would be a real plus,
- Continuous Improvement mindset well developed
- Open-minded and enthusiastic spirit
- Good writing and oral level in English and French
- Ability to organize multiple tasks and priorities
- Autonomous and self starter

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.