Product & Program Manager
The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.
The PositionProduct & Program Manager
Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is built on our people, and creating an environment where our 17,500 employees around the globe can thrive.
We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate and find new ways to solve our customers’ challenges, no matter what part of the business they are in.
SMILES program is a CRM and Commercial Excellence Program launched in 2018 with a goal to align all Imerys businesses on their commercial processes while using the same CRM platform (SalesForce). This program regroups a community of 1800+ users spread all across the world and part of the Sales, Customer Service, Quality & Sales Support departments.
Manage the team of product owners from an organization perspective (objective definition and review)
Prepare and animate main program management governance meetings including program weeklys, Steering committee
Keep track of SMILES budget together with Global Applications Program Manager and manages contract / work orders with externals
Monitors related SMILES KPIs on budget, adoption and user satisfaction / business value
Participate in alignment meetings address risks & mitigation actions and secure the follow up of the decisions and mitigation actions.
Act as the scrum master from pre-game to the end of the solutioning in close collaboration with Solution architect to ensure proper handover from design authority to development (sprint planning)
Co-develop global product vision for SMILES with Global Applications Program Manager leveraging business stakeholders requirements
Co-create Products roadmap with POs & IT to be validated by the Steer Co and continuously adjust the Product Roadmap depending on business needs.
Collaborate with POs and challenge them to ensure MVPs are aligned with the Product vision and letter of mission
- Arbitrate which user stories make it into a sprint as part of the sprint planning
Bachelor’s Degree in Project Management or a related discipline
A minimum of 3 - 5 years running project or program as PMO
Project management certification.
Experience of people management
Fluent or native English speaker
Experience of working within a culturally diverse global company would be an asset
Experience of working with SalesForce platform
Conversant in French would be advantageous
Position TypeFull time
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