Product & Program Manager

Job location:
Athens, Greece
Created moment:
December 19, 2023
Job reference:
REQ - 07773

The Company

The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.
Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.
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The Position

Product & Program Manager

Job Summary

Job Purpose

Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is built on our people, and creating an environment where our 17,500 employees around the globe can thrive. 

We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate and find new ways to solve our customers’ challenges, no matter what part of the business they are in.

SMILES program is a CRM and Commercial Excellence Program launched in 2018 with a goal to align all Imerys businesses on their commercial processes while using the same CRM platform (SalesForce). This program regroups a community of 1800+ users spread all across the world and part of the Sales, Customer Service, Quality & Sales Support departments.


Program manager

  • Manage the team of product owners from an organization perspective (objective definition and review)

  • Prepare and animate main program management governance meetings including program weeklys, Steering committee

  • Keep track of SMILES budget together with Global Applications Program Manager and manages contract / work orders with externals

  • Monitors related SMILES KPIs on budget, adoption and user satisfaction / business value

  • Participate in alignment meetings  address risks & mitigation actions and secure the follow up of the decisions and mitigation actions.

  • Act as the scrum master from pre-game to the end of the solutioning in close collaboration with Solution architect to ensure proper handover from design authority to development (sprint planning)


Product management

  • Co-develop global product vision for SMILES with Global Applications Program Manager leveraging business stakeholders requirements

  • Co-create Products roadmap with POs & IT to be validated by the Steer Co and continuously adjust the Product Roadmap depending on business needs. 

  • Collaborate with POs and challenge them to ensure MVPs are aligned with the Product vision and letter of mission

  • Arbitrate which user stories make it into a sprint as part of the sprint planning




  • Bachelor’s Degree in Project Management or a related discipline

  • A minimum of 3 - 5 years running project or program as PMO

  • Project management certification.

  • Experience of people management

  • Fluent or native English speaker

  • Experience of working within a culturally diverse global company would be an asset

  • Experience of working with SalesForce platform

  • Conversant in French would be advantageous

Position Type

Full time



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To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.