Key Account Manager - Automotive Market

Job location:
Home Based - Belgium
Created moment:
January 22, 2024
Job reference:
REQ - 07828

The Company

The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.
Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.
If you want to grow your skills and develop your career, find out more at

The Position

Key Account Manager - Automotive Market

Job Summary

Strengthen long term relationships with our major automotive KA, maximizing sales opportunities. 
Develop strategic KA plans, identify growth opportunities/strategy, negotiate contracts. 

Development of key account strategy

Organize for gathering and analyze marketing intelligence to develop in-depth knowledge about KA

Analyse KA sales evolution, gather intelligence in market shares, competitive positioning

Support Sales director on building an overall strategy, aligned to the BA & Imerys ‘ strategies, and value proposition for KA to maximize account contribution to Imerys EBITDA

Key account strategy implementation & customer relationship management
Build a network of relationships in the KA's organization & act as door opener

Be the key contact person for customer interfaces

"Keep an ear to the ground" to have most up to date knowledge of all KA activities, build connections with the plants

Support implementation of agreed strategy for each KA by coordinating sales activities related to the KA

Support implementation, process and monitoring of the Key Account plan (Account group info, Account team design & influence map, customer strategy and purchasing strategy, market share/share of wallet analysis, detailed sales analysis, value proposition, commercial action plan)

Support and coordinate internally on strategic projects ongoing (Sustainability, Innovation, ..)

Work closely together with other functions like R&D, Finance, Marketing

Attend key customer visits, increase the number of interactions with the plants in EMEA region

Prepare & contribute to negotiation of global contracts / offers with KA, working closely with other functions on the pricing implementation

Organize regular customer feedback rounds, lessons learnt and reviews 

Develop specific services offering for KA, organize specific events like technical days, plant visits

Suggest new products / services, account specific projects, etc.

Monitor & Improve customer satisfaction, level of service delivered to KA, the overall quality of products and services offered,  and be the reference person / voice of the customer internally ; use all Imerys tools accordingly, typically Smiles dashboards)

Follow up on the daily business, coordinate internally with plants, provide accurate inputs to the sales planning function to manage the forecast and budget

Key competencies
Good analytical and problem solving skills
Strong customer sense and strategic understanding
Strong negotiation and communication skills, experience in industrial environment is essential
Business acumen and Technical appetite

Ability to positively influence others w/o direct reporting lines
Knowledge of/experience in the automotive market is plus
Others: strategic thinking, result oriented, concern for impact, good interpersonal skills

Ideal background/ experience
+10 yrs of work experience in Sales, Account Management or Business Development, in an Industrial environment
Master degree, technical background is a plus
Fluent in English is essential, French/German/Dutch is a plus

This person is ideally based in France / Germany or Belgium.

Position Type

Full time



Only technical issues will be monitored through the below inbox:


To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.