The Company

Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is built on our people, and creating an environment where our 17,800 employees around the globe can thrive.

We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate and find new ways to solve our customers’ challenges, no matter what part of the business they are in.
We can offer you a variety of work and real opportunities to make an impact and be part of our evolution.

If you want to grow your skills and develop your career, find out more at www.imerys.com

The Position

Quality Improvement Manager

Job Summary

Context

Imerys is a world leader in creating specialty solutions that improve everyday life. Our success is built on our people and creating an environment where our 18,300 employees around the globe can thrive.

High Temperature Solutions (HTS)/Calderys is an Imerys Business Area which serves three core markets – Refractory solutions, Foundry & Metal flow, and Absorbents.

We combine unique business expertise to provide customized and innovative solutions from our 35 plants along with end-to-end value-added services to all our customers.

Being an international business, we offer to our more than 2500 employees a world of opportunities in our various locations in 33 countries.

We put to work over 100 years of expertise to foster a positive impact for all our stakeholders. Every day we build a sustainable future through teamwork, customer orientation, and proactive mindset.

We are a company where performance is recognized and learning is promoted; an environment where you can grow and fulfill your potential; a workplace where every day is a new day and it is NEVER BORING!

For more information on what we are made of, please visit www.imerys.com.

Mission

In collaboration with the Operational Excellence and Quality Director, he/she supports the development and implementation of quality improvement structure and audits, as well as assist in resolving deficiencies that impact plan compliance with regulatory and accreditation standards.

The Quality Manager helps drive key quality improvement projects, which requires the ability to work effectively in a matrix environment in order to receive needed data that reflects the overall effectiveness of the strategic plan.

Provides leadership for complex analytics and reporting, accreditation, and regulatory and contractual compliance projects.

Responsibilities

We are looking for a dynamic Quality Continuous Improvement Manager to lead on the development and implementation of quality system and to drive a continuous improvement culture across the HTS Business area.

He/she will

• Drive a continuous Improvement Culture, addressing route cause analysis, NCR’s, targeting identification, implementation and rectification of all corrective preventative actions
• Facilitate and animate a series of Accelerated Improvement Workshops (AIW - Kaizen workshops) in the Department
• Acts as a knowledge expert for continuous quality improvement activities, coaching employees of areas regarding the QI process and accreditation requirements.
• Responsible for planning, execution, and evaluation of large and complex program initiatives to improve quality performance for all Lines of Businesses.
• Working with the Quality team and Operations to maintain and improving quality standards and product specifications
• Assess process maturity between the sites and drive process improvements and harmonization
• Establish Best Practice Sharing between the manufacturing sites, which all operate to different processes and complexities.
• Ensure regular technical communication between sites and across company management levels.
• Continuous Improvement of all Quality operations: an ability to self-audit.
• Investigate on Customer Claims with the help of the plant and Quality Control managers
• Lead root cause analysis on longer term (systemic) problems with main area of focus on product and process related projects
• Defines, collects and analyzes service and product quality KPIs. Supports corrective action plans definition. Monitors resolution progress
• Determine the resources and participants needed to achieve quality team goals.
• Demonstrates the ability to work with and influence team members functioning in a matrix environment.
• Demonstrate thought leadership, excellent project management skills, knowledge and experience with program evaluation and consulting skills.
• Provide training and guidance to the team with the interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to the Management team.
• Participates in interdisciplinary committees to maintain understanding and participation in projects and policies related to compliance with quality standards and initiatives.

Profile/Competencies

Education, background, level of experience

Qualifications

• Master's Degree in Engineering

Ideal background/ experience

• Minimum of 8 years in Quality Assurance / Quality control system implementation and management in an industrial environment
• License/Certification: Lean Six Sigma Green or Black Belt preferred.

Essential

• Good knowledge of Quality Assurance and Quality Control systems and practices 
• Good Continuous Improvement culture and able to learn very fast methods (project management, Kaizen, Six-sigma, value stream mapping, Fish-Bone diagram, BBZ, working capital optimization)
• Ability to positively influence teams in a matrix organization
• Problem solving skills
• Good Project Management skills
• Able to organize training paths
• Able to quickly develop technical / process expertise
• Demonstrated ability to meet operational goals
• Strong interpersonal communication, leadership and coaching skills
• Knowledge of ERP systems
• Collaborative mind-set
• Ability to manage crisis
• Ability to inspire, motivate and create a positive culture by leading through a hands-on approach
• Ability to communicate and work effectively with different cultures and plants
• Lead & demonstrate active promotion of “Safety First” and “Client First”.

Languages: French, English (German is a plus)

Location: any HTS sites

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. 

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.