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Account Manager Thermal

Job location : Sezanne, France
Created moment : 06/08/2021 - 02:00
Job reference : REQ - 03708

The Company

The world leader in mineral-based specialty solutions for industry, with over 16,000 employees and over 200 sites worldwide, Imerys delivers high value-added, functional solutions to diversified set of industrial sectors, from processing industries to consumer goods. The Group draws on its knowledge of applications, technological expertise and its material science know-how to deliver solutions based on beneficiation of its mineral resources, synthetic minerals and formulations. These contribute essential properties to customers’ products and performance, including refractoriness, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.

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The Position

Account Manager Thermal

Job Summary


  • Take charge of the management of customers and prospects of the customer portfolio for which he is responsible
  • Is responsible for the commercial development and the margins of the activity on all the markets present in his area
  • Geographical perimeter: East of France & Switzerland


Operational missions

  • Manage a client portfolio
  • Plan your commercial actions and manage your priorities, in accordance with the strategy defined with your manager. Use of Commercial Excellence tools
  • Ensure the development of turnover and market shares through regular visits to customers and prospects in the area
  • Ensure the development of new products in the range
  • Ensure the development of commercial proposals with a complete full service package
  • Identify the needs of customers to propose offers as close as possible to their expectations
  • Ensure the transmission of information essential to the understanding of customers and / or suppliers on the different Calderys markets
  • Ensure regular reporting of its activities through CRM tools
  • Be guarantor of the average payment time (DSO) for his area

Quality Missions

  • Apply the guidelines and procedures related to quality
  • Ensuring the reporting and monitoring of Product non-conformities and / or Product Implementation
  • Actively participate in the resolution of Quality disputes with its customers

Missions Health Safety Environment

  • Ensure compliance with safety rules, educate teams on preventive measures to achieve our safety objectives


Initial education level

  • Master degree or equivalent experience

Complementary and / or specific knowledge

  • Experience in B to B relationships, knowledge of the key Calderys sectors: Installers business, Aluminum, Petrochemical, Incinerator and boiler, Cement
  • Comfortable in industrial environment and adapted technical capacities
  • Mandatory use of English (technical and commercial)
  • Strong ability to convince and win customers,
  • Good communication skills
  • Organized, rigorous and autonomous in his daily work,
  • Ability to work in a team, commercial and technical,
  • Ability to establish regular, reliable and relevant reporting with his N + 1,
  • Ability to use common IT tools (Excel, Word, Web tools)
  • Regular and weekly trips

Criteria for measuring performance 

  • Setting of business development and margin objectives,
  • Setting qualitative objectives for monitoring its commercial activity
  • Setting financial targets (DSO, EBIT, Cash Flow)

Position Type

Full time



Only technical issues will be monitored through the below inbox:


To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

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