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Opera Business Solution Manager - Order to Cash

Job location :Paris, France
Created moment :11/19/2021 - 01:00
Job reference :REQ - 05104

The Company

The world leader in mineral-based specialty solutions for industry, with over 16,000 employees and over 200 sites worldwide, Imerys delivers high value-added, functional solutions to diversified set of industrial sectors, from processing industries to consumer goods. The Group draws on its knowledge of applications, technological expertise and its material science know-how to deliver solutions based on beneficiation of its mineral resources, synthetic minerals and formulations. These contribute essential properties to customers’ products and performance, including refractoriness, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.

If you want to grow your skills and develop your career, find out more at

The Position

Opera Business Solution Manager - Order to Cash

Job Summary


The Opera Business Solution Manager responsibility is to ensure the success of the Opera Core Model design, provide a functional drive to SAP components during and after the Opera Core Model rollouts across Imerys Business Area (BA) and Functions through the management of the Business Solution Architects and related developments and support teams.

The Opera Business Solution Manager’s prime responsibility is to direct solution design, maintain a high level of SAP expertise and manage the resulting maintenance and evolution cycles for Opera Core Model.

The Opera Business Solution Manager is in charge of managing the SAP definition and maintenance of the following modules: Sales and Logistics activities for all Imerys Business and Function Areas.


  • The role is directly responsible to manage up to 5 Business Solution Architects and up to 5 external resources

  • Opera Scope:

    • ERP : SAP S4/HANA

    • Applications designed to support Opera processes and which will be part of the Opera roll-out in addition to SAP ERP. 

    • Interfaces Between SAP ERP and satellite group applications (,) or outsourced solutions (EDI with suppliers and customers).



Opera Stream execution:

  • Ensure the relevance and timeliness of the progress of the Order to Cash solution

  • Ensure a proper quality and risk management in the Opera stream

  • Manage and coordinate communication with teams and the various stakeholders.

  • Prepare and lead the change process.

  • Track the conformance of work effort to budget, planned effort, schedule, and resources 

  • Maintain close global alignment with the core model during the rollout.

  • Prepare and communicate regular reporting to the management of IT and business stakeholders.


Opera Core Model Design:

  • Manage SAP application activities following the Opera Core Model methodology from preparation to user acceptance

  • This includes the management of application activities related to business requirements, analysis, solution design leading configuration, testing, documentation, training and acceptance

  • Define and evolve the Opera Core Model methodology (life cycle) 


Opera Core Model Rollout and Improvement:

  • Ensure close relationship with SAP, BI and EAI rollout project teams for Opera Core Model deployments across Imerys BA to ensure knowledge transfer and standard compliance with Opera rollout methodology

  • Ensure that Change Requests are properly understood and approved by Business Process Owners before any configuration and/or development

  • Ensure that the Business Requirements are effectively addressed through maximal and optimal standard configuration

  • Build and promote the Opera Core Model Methodology across IT organization

  • Ensure the functional management of Business Solution Architects and Consultants


Opera “run” activities:

  • Organize and facilitate changes and or evolution requests.  

  • Direct day to day operational support to meet service level agreements that will be established and maintained by working with the Business Areas and business functions.

  • Manages demand and supply of services to meet business needs by negotiating competing priorities within the business and functional areas.

  • Act as the Opera Change Control Gatekeeper in order to insure applications availability and efficiency.



  • Diagnose individual and group competence, identifying skill needs and skill gaps.

  • Review training and development options and select appropriate methodology taking into account the individual, program and business requirements.

  • Coach and/ or mentor individuals and teams to address development needs.



Internal: Other Opera Business Solution teams and Opera Transversal teams, Business Process Owners and Business Process Experts, Business and IT Opera Wave Rollout teams, Business Partners from other departments (Purchasing, Finance, Sales and Logistics, Industrial), Business leaders


External: Suppliers, Sub-contractors




Education and Experience requirements



  • Master degree in Information System, Master in Management degree

  • 10+ years of experience in ERP implementation including at least 5 years of experience in project management role

  • Experience in leading teams in operation and project mode and geographically dispersed (multicultural management experience)


  • Experience of working within a culturally diverse global company

  • English (Advanced), fluency in one or more other languages desirable.


Soft skills and abilities


Leads self & Leads others

  • Strong leadership with the ability to draw and embody a strategic vision

  • Flexes own style to adapt to different situations & meets the needs of others regardless of their differences.

  • Regularly provides feedback & encourages a feedback culture.

  • Demonstrates the courage & desire to tackle difficult conversations or decisions in the right way.

  • Flexible working hours to accommodate diverse geographic locations

  • Acts as a coach for junior Business Solution Architects


Communicates & Collaborates

  • Ability to proactively communicate detailed information to management and project team

  • Ability to drive the changes

  • Clearly articulates own viewpoint & listens to & considers others’ views.

  • Challenges the right things, at the right time, with the right intent.

Delivers results

  • Strong organizational, resource management and planning skills

  • Superior analytical mindset

  • Demonstrates a longer term outlook and uses it to build plans for the future.

  • Commits to plans and sees them through to delivery.


Drives improvement

  • Continuous improvement mindset

  • Looks to find ways to do things better, quicker or more efficiently taking in account various views & perspectives from different stakeholders.

  • Commits to leads & supports organizational change & is not afraid to take calculated risk.

Position Type

Full time



Only technical issues will be monitored through the below inbox:


To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

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