Network Engineer

The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.

Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.

JOB PURPOSE

 

Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is built on our people, and creating an environment where our 17,500 employees around the globe can thrive. 

We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate and find new ways to solve our customers’ challenges, no matter what part of the business they are in.

 

The Network and  UC team is a Global team spread all around the globe, allowing to manage cross regional topics.

As a Network & security engineer, you will be involved in projects impacting our Global Network &  telecoms.

 

This role will closely interact with the Network & UC manager, Infrastructure architect, various project managers, all business partners and providers.

He/she has a good understanding of both technical and business skills.

 

He/she has to contribute to projects involving or impacting the Group network.

He/she will have to contribute to various types of project by assessing & designing during pre project phases and contribute to the solution deployment all around the world.

JOB SCOPE

 

• As Network & telecoms engineer  you will be part of a global team with more than 10 people located in NA, SA , APAC and  EMEA. 

• Over 300 sites,  with around 4000 installed devices. A close collaboration with the other IT teams is key to make sure that the network contributes to make Imerys IT & OT more reliable, adapt to business needs & secure.

 

KEY TASKS AND RESPONSIBILITIES

The Network Engineer may be involved depending on the team activity into Build (80%) a/o Run (20%) topics.

 

Build activities may includes:

• Contributes to global projects for the network contributing to Imerys security to support business needs

• Provide detailed and efficient documentation in order to be reused by other members of the IT community, the management, or by our users.

• Provide a good communication between the business and the technical teams in order to give all actors good visibility.

• Help to improve and communicate the definition of Imerys Global Policies for Network.

• Be involved in pre project assessment and designing to continually improve Imerys Networks.

• Install, configure, and maintain networking equipment in a Cisco & Palo Alto environment including but not limited to routers, switches, wireless access points, firewalls, intrusion detection systems, remote access (IPASS) systems, Cisco VPN Concentrators, MPLS, frame relay, BGP, EIGRP, Cisco ISE, Network Sniffer, CA Monitoring Systems.

 

Run activities may includes: 

• Use Servicenow for IT Service and Change Management.

• Liaise with help desk support staff and users on network issues.

• Support multi-site network infrastructure across North and  South America, Europe, Middle-East & Asia a daily basis including monitoring, troubleshooting, and resolving network related issues

• Analyze, diagnose and troubleshoot complex hardware/software problems

• Monitor systems availability, performance, utilization, and security

• Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems/concerns.

• Perform network system backups and recovery

• Track and apply patches, utilize standard software package and system utilities

• Perform network asset management, including maintenance of network component inventory.

 

Less frequently : 

• Maintain a thorough-going and comprehensive network security posture

• Apply recommendations, knowledge and experience for improvements to the LAN/WAN infrastructure based on the changing needs of the business.

• Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.

• Provide training and support to the network support team and help desk support staff on network issues.

• Prepare and ensure accuracy of documentation, procedures manuals

• Aid in development of business continuity and disaster recovery plans, and maintaining current knowledge of plan executables. Respond to emergency network outages in accordance with business continuity and disaster recovery plans.

 

Education and Experience requirements

 

Essential

• University degree in the field of IT and telecommunications systems

• Fluent english (spoken, written, read)

• 3 years experience minimum in networks (LAN & WAN) 

• Cloud networking knowledge

• Networking technical knowledge: hardware, protocols, and standards, including IP, Ethernet, Cisco, VPN client, Palo Alto Prisma , BGP, SD WAN,VOIP, UCAAS …

• Security related technical knowledge: cloud security , firewalling, proxy, SASE, DDI, Linux, SDN, …

• Technological & intellectual curiosity