International Logistics Manager

Job Summary

Lead the Freight Forwarding Team in the effective coordination of export and import shipments.

Key Tasks and Responsibilities

• Manage a team consisting of both supervisors and individual contributors.

• Lead operations to meet KPI targets for timely bookings, accurate documentation, and efficient shipments.

• Review the resource structure with direct report supervisors to ensure proper alignment of personnel capacity and enhance cross-functional training.

• Apply continuous improvement and adapt to changing market conditions.

• Engage in communication and collaboration with internal stakeholders.

• Oversee customs brokers to ensure efficient import clearance procedures.

• Collaborate with the purchasing team in the negotiation of ocean freight rates, routing, and required service levels.

• Ensure effective management of carrier performance and work together with the purchasing team when a resolution for the root cause is needed.

• Identify opportunities for cost reduction.

• Define alternative shipping options and associated costs.

• Assist AP on steamship line billing issues requiring resolution 

• Utilize Ocean TMS platform and SAP ERP

Skills and Attributes Requirements

• Lead by influencing others and successfully collaborate with cross-functional teams.

• An organized, results-driven, and detail-oriented mindset

• A customer-focused mindset, ensuring the needs of both external and internal customers. 

• Communication skill aligned to the audience level for effectiveness 

• Ability to lead, coach, and train team members

• Ability to work effectively in a culturally diverse organization and promote open communication.

Education/Experience Requirements

• College degree

• Minimum of 5+ years of managerial experience 

• Strong Working knowledge of ocean freight and freight forwarding

• SAP and TMS experience preferred

• Personal requirements

• English proficient 

• Travel 15%, depending on business needs