Inside Sales Support

Job location:
Roswell, Georgia, USA
Created moment:
March 27, 2024
Job reference:
REQ - 08082

The Company

The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.
Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.
If you want to grow your skills and develop your career, find out more at

The Position

Inside Sales Support

Job Summary

Role Overview: 

Imerys, global leader providing mineral-based specialty solutions for industry, is hiring an Inside Sales Support. In this role, you will be responsible for supporting our customer base, sales resources, products and channels for the Paints, Coatings and ACS as well as our Distribution channel to market to achieve planned results. This is a hybrid role with the ability to work remotely 2 days/week.

You will:

  • Learn all Imerys segments and product offerings
  • Position our company as a driven solution by explaining technical, industry and market information
  • Join and collaborate with your colleagues, cross-functionally, to support the sales process

Sales Responsibilities:

  • Generates revenue by assisting Sales Director and Sales Managers, understanding and interpreting customer requirements, and providing inside sales support to key accounts.

  • Actively engage the local distribution network in N America

  • Support the marketing department on planning and execution of marketing activities across sales and distribution chain to target different clusters of customers 

  • Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.

  • Drive price notice process and support administrative function for sales with key accounts.

  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.

  • Works closely with S&OP, Product Management, Marketing, and Customer Service to understand capacities, supply capability, and pricing guidance.

  • Monthly Sales Reporting on Back-log, opportunity report, and monthly tracking of growth programs

  • Provide forecast guidance for accounts on a monthly basis.

  • Ensure competitiveness by evaluating pricing and communicating increases with sales managers as needed.

  • Manage Imerys internal portals, including Salesforce (samples, opportunities, and complaints), pricing, and document management.

  • Supports Sales Managers and Sales Director on pricing & product inquiries

Job Requirements:

  • Minimum 3 years of relevant experience working with customers and/or technology

  • Basic knowledge of the full range of company products, and how these products align to customer needs

  • Proficient in Excel, Salesforce, and Google Suite

  • Attention to detail

  • Self-Motivated

  • Cross-Functional 

  • Works in a fast paced environment

  • General industry and competitor knowledge

  • Basic customer relationship skills

  • Bachelor's degree, ideally in a technical field

Welcome people who are engaged & excited, interested in improving their business acumen, and have a desire to grow along with a great company.

Position Type

Full time



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To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.